Terms and Conditions

 

Yoga 3 Class Intro Offer- 3 Classes in 3 weeks for $49

  • The Yoga Intro Offer can be used to attend any of Ettalong Yoga's group yoga classes.​

  • ​Class Credits need to be pre-booked and are subject to booking availability.

  • The intro offer cannot be used on Private Classes.

  • The Intro Offer is valid for 3 weeks from the date of client's first visit. Classes not used by this time will expire. 

  • In exceptional circumstances, the 3-week validity may be extended. 

  • Booking and cancellation policies apply to the Yoga Intro Offer (as stated below). 

  • The Intro Offer is non-refundable unless under extenuating circumstances. 

  • The Intro Offer can not be partially refunded. Once a class has been booked, the pass is regarded as active and can not be refunded. 

  • Class credits cannot be shared or transferred to another client.

 

Casual Yoga Classes 

  • Casual Yoga Classes are $23 per class. 

  • Casual Yoga Classes can be used to attend any of Ettalong Yoga's group yoga classes.​

  • Casual Classes cannot be used for Private Classes.

  • ​Class Credits need to be pre-booked and are subject to booking availability.

  • Casual Classes are valid for 3 month after the sale date, at which time the Casual Class Pass expires. 

  • Casual Classes are non-refundable, unless under extenuating circumstances. 

 

 

10 Class Yoga Pass

  • A 10 Class Pass Yoga Retails at $199. 

  • 10 Class Yoga Passes can be used to attend any of Ettalong Yoga's group yoga classes.​

  • 10 Class Passes are valid for 4 months after the purchase date, at which time the Casual Class Pass expires. 

  • 10 Class Passes is non-refundable unless under extenuating circumstances. 

  • Class credits cannot be shared or transferred to another client.

  • ​Class Credits need to be pre-booked and are subject to booking availability.

Creche Visits

  • Creche visits are to be purchased separately to your class credits.

  • Creche Visits are $5 per child or $45 for a pack of 10 visits- valid 12 months.

  • Creche visits need to be pre-booked and are subject to availability.

  • Creche visits are valid for one child only.

  • Please do not let your child attend the creche if they are sick or unwell.

 

 

Private Classes (Appointments) 

  • Private Classes are personalised classes where a client and an instructor work individually - or in a small group, by request.

  • Private Classes can be either 45, 60 or 90 minutes in duration. 

  • Private Classes must be pre-paid prior to attending. 

  • Private Class passes are non-refundable unless under extenuating circumstances. 

  • Private Classes will be forfeited for no shows or late cancellations (less than 3 hours notice), unless under extenuating circumstances.

 

Gift Vouchers 

  • Gift Vouchers can be purchased for our Yoga Intro Offer or 10 Class Pass

  • Vouchers are valid for 6 months post-activation date (i.e. the date of the first class booking), at which time the classes will expire. 

  • Gift Vouchers are non-refundable unless under extenuating circumstances. 

  • Gift Vouchers can be exchanged for another class pass type/service of similar value. 

 

Cancellations

  • Cancellations are the responsibility of the client. 

  • Cancellations should be made via MindBody 

  • If cancellations cannot be made via MindBody, Ettalong Yoga will need to be notified via email to kellysunartha @gmail.com at least 24 hours prior to the class or appointment. Alternatively, clients can call 0432 065 059 to make the cancellation. 

  • Cancellations can not be made via Facebook Message, Instagram Message.

Early Cancellations:

  • Early cancellations will result in the associated class or appoinment being returned to the client in the form of class credit. 

  • This credit can be used to book another class at a later date. 

  • An "Early Cancellation" can be made within the following windows: 

a) 3 hours to a group yoga class

b) 3 hours to a private yoga class

  • Consideration will be taken under extenuating circumstances where a client cancels outside of the 3 hour window. 

 

Late Cancelations: 

 

  • A cancellation is considered late if a client cancels their class within the period described above. 

  • A class that is regarded as a late cancel will not be re-credited to a client's MindBody account. 

  • An appointment (aka a Private Class) that is regarded as a late cancel will not be re-credited to a client's MindBody account. 

  • Consideration will be taken under extenuating circumstances where a client cancels outside of the 3-hour window. 

 

COVID-19

Masks

  • Masks are not mandatory in Group Classes at Ettalong Yoga. 

  • Instructors will wear masks whilst teaching when appropriate or mandated (i.e. an instructor may remove their mask to raise their voice to a level at which all clients can safely hear their instructions) 

QR Code

  • QR Codes are no longer required upon arrival.

Symptoms 

  • If you are currently displaying any associated COVID-19 Symptoms, please contact the studio to cancel your class or appointment. 

 

 

Memberships

  • All memberships are for a 13 week minimum period from your first regular debit date, after your initial sign-up payment.

  • Memberships will continue on after your initial 13 weeks until such time as you decide to cancel/terminate the contract.

  • Memberships can be cancelled at any time after your minimum contract period with 2 weeks notice. 

  • Memberships can be paused for up to two weeks per 3 month period, with a minimum of two weeks notice. 

  • Ettalong Yoga may temporarily suspend memberships in the event of a closure (holidays/ mandated closures), and members will not be charged during this time. 

  • All booking and cancellation policies apply to members as per the conditions stipulated above. 

  • Class credits cannot be shared or transferred to another client.

  • Class Credits are subject to booking availability and will remain active on your account for 3 months from their release date for you to use/make-up.

  • Ettalong Yoga & Belle Movement reserve the right to change or alter class times on the schedule throughout the your contracted membership period- as much notice as possible will be given to any changes to our regular timetable.

Membership Class Top-Ups

  • Any Ettalong Yoga or Belle Movement Members are welcome to purchase additional Class Top-Ups to add extra classes to their membership.

  • Yoga Class Top-Ups are valid for any of the group Yoga Classes on the timetable.

  • Belle Class Top-Ups are valid for any reformer/pilates or Belle Movement group classes on the timetable.

  • Class Top-Ups are valid for 4 months from the purchase date, after which time, they will expire- unless under extenuating circumstances.

  • Unused Class Top-Ups will not refunded once expired.

  • Class Top-Ups cannot be shared with another client.

  • Class Credits are subject to booking availability.